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Careers

Residential Team Supervisor

Department: Residential Supports

General Description: Full time position. The Team Supervisor reports to and receives supervision from the Residential Coordinator. The Team Supervisor manages, supervises and coordinates staffing in order to ensure direct support to individuals supported.

Minimum Qualifications: High School diploma or equivalent, bachelor’s degree preferred. Minimum of two (2) years equivalent work experience directly related to working with individual who have development/intellectual disabilities and their families Knowledge of community systems serving adults with disabilities. Excellent interpersonal and communication (written/verbal) skills.Experience in supervision preferred. Current drivers’ license, safe driving record, ability to pass extensive background checks.

Job Responsibilities: Managing team performance; developing and implementing daily activities; facilitating communication among staff, individuals supported and their families/guardians; ensuring supported individuals participate in activities of their choice. Supervise a team of direct support staff including conducting training, scheduling, discipline as needed and completion of performance reviews. Ensure documentation and forms are complete, accurate and timely. Participate in ISP meetings, team meetings and review team performance. Attend meetings with supervisor and/or as directed by supervisor. Serve as Team Supervisor on call in a rotating on-call system within the agency. Serve as back up support staff when staff is unable to work a scheduled shift or if shift is unfilled. Represent the agency’s mission and vision in a positive and supportive manner within the community and with individuals/families supported. Attend appropriate workshops, seminars and training. Maintain a positive relationship with the individuals, families/guardians, other businesses and social service agencies. Adhere to the Direct Support Professional Code of Ethics.

Our Impact

  • Families Helped

    2,000

  • Professional Staff

    265

  • Types of Services Provided

    24

  • Cities and towns served in MA and RI

    34

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